Please Remember:

Giggy's is not a restaurant.  in order for us to ensure the freshest and most delicious experience for our customers, food is purchased fresh for your event.

All bookings must be made at least 7 days in advance and are subject to availability.  

Reservations, fees and deadlines: 

All events are booked on a first come, first served basis.  To secure your date, we require a signed contract and a 50 % deposit. A guaranteed final headcount is due one week before your event.  If the final count is not received, we will use the last stated guest count for billing.  After this point, the count can be increased - based on availability -but not decreased. 

Unless otherwise arranged and specified on the contract, we ask for the final balance to be paid at the time when the final guest count is due one week before the day of the event.

Travel: 

We serve all of Maryland, Virginia and D.C. . For distances over thirty minutes, a travel fee will generally be added.  Long distance parties may require large guest count guarantees.

Delivery and set up:

We prepare your food fresh, keep the hot food hot in warmers, and deliver to your door.  Chafing dishes with sterno heat warmes are available for an additional fee.  Set up pricing includes all paper products, utensils and banquet style set up. You also have the option of having a server stay, tend to the buffet, serve if requested and break down everything at the end. 

arrival times:  for deliveries, we generally arrive 30 to 60 minutes in advance to make sure that everything is set up on time.  in the extreme and rare case of an emergency beyond our control, we will do everything we can to have the event set up as soon as possible.

kids:  what's a party with out kids?  take children into account when providing your guest counts.  a good formula for this is to take the number of kids - aged 3 to 10 - divide that number in half, and add that number to the total number of adults.

payment:  we accept cash - prior to day of event; checks - prior to 7 days before the event and credit cards - visa, mastercard, discover.  we also accept amex through paypal on our website. For security reasons, we do not accept cash payments on the day of the event -(other than tips given directly to staff.

minimum guest counts:  there  is a minimum of 25 guests for delivery and set up of your buffet.  however, pricing is based on a 50 plus count.  parties under 50, the per person price will be slightly higher, depending on the number.

cancellations:  we understand that emergencies happen and we will do everything we can to work with you. if within one week of the event, the date needs to be changed, a re-scheduling fee will apply depending on the amount of food preparations done, orders placed, etc.  if the event can be rescheduled for the following day, that fee may be waived at our discretion.  if an even must be cancelled - our policy is as follows:  over 30 days notice - deposit may be partially refundable or may be used towards another event within 6 months of the original date;  30 days or less notice - 30 percent of total price will be billed; 1 week or less notice - 50 percent of total price billed; less than 24 hours notice - 75 percent of total price billed.  notices must be received in writing.  this policy is at the discretion of giggy's. 

final balances:  are due when the final headcount is turned in, unless alternate arrangements have been agreed to by giggys.

miscellaneous:  final pricing will include any applicable taxes, service and/or delivery fees.  tips and gratuities are not required, but certainly appreciated.
 

we do not provide or serve alcoholic beverages.  giggy's is a fully licensed and insured caterer.